https://www.support.apollo13.eu/ Mon, 27 Jul 2026 11:03:14 +0000 en OneLander — Apollo13Themes Support Forum en https://www.support.apollo13.eu/discussion/6507/issues-on-older-safari-browser-new-site Mon, 29 Jul 2024 09:47:50 +0000 OneLander bmmedia 6507@/discussions
I purchased OneLander template, did fresh install of Wordpress, installed Theme, required Plugins and did import of https://rifetheme.com/onelander-3/ data.

All good on up do date Chrome / Safari browsers, but there are big Margins on older Safari browser from Left and Right side of content.
Seems issue is related with Elementor scripts.

There is no such issue on original https://rifetheme.com/onelander-3/ design

There is no such issue on Fresh install of Wordpress and OneLander with empty page (no imported data).

Site in question is:
https://www.blackmoonmedia.com/

Problem is on Safari Version 13.0.4
Attached screen where margins from Left and Right are visible and there are some errors.

Please note - autoplay of youtube video is also not working on older Safari.
But it works in original https://rifetheme.com/onelander-3/ design

Interested in how to fix it.]]> https://www.support.apollo13.eu/discussion/6506/our-work-theme-post-list-pagination Wed, 17 Jul 2024 22:54:49 +0000 OneLander dougcorso 6506@/discussions
I noticed that there is no option to create pagination in the portfolio. We usually set the number of posts per page and a "more posts" button should appear below.

Is there any solution for this? I don't want to show all the albums on the page, there may be too many items in the future.]]> https://www.support.apollo13.eu/discussion/6502/elementor-not-working Thu, 16 May 2024 14:11:53 +0000 OneLander ffaxx 6502@/discussions When I want to edit the home page with Elementor, I get page not found 404. I tried with edge and firefox.]]> https://www.support.apollo13.eu/discussion/6491/i-cant-edit-the-pages-because-elementor-crashes Thu, 04 Jan 2024 17:25:34 +0000 OneLander Angelix 6491@/discussions I am willing to give you the login credentials to solve the problem.
Thanks !]]> https://www.support.apollo13.eu/discussion/6486/oneleander-mobile-logo-covers-burger-menu Tue, 28 Nov 2023 20:39:54 +0000 OneLander echinazea0503 6486@/discussions
https://physiotherapie-muench.de/

Thank a lot beforehand.
Sandra]]> https://www.support.apollo13.eu/discussion/6480/edit-style-of-portfolio-images Wed, 08 Nov 2023 08:56:56 +0000 OneLander PhuongNguyen 6480@/discussions I may ask if you can assist me as I want to change the global setting to make all portfolio images for the whole of my website (in theme gallery, theme post list...) to be in rounded corner images style? 

Also can I add an overlay vivid/grey color to the portfolio images as this example instead of just color only? https://www.gpj.com/what-weve-done/ 

I am actually trying to create the same effect as the above sample page for  my one : https://asiatopdmc.com/corporate-event-planning-in-vietnam/ 

Really appreciate your help. 

Thanks and kind regards
Phuong]]> https://www.support.apollo13.eu/discussion/6481/logo-footer-menu-contact-form Mon, 13 Nov 2023 21:11:29 +0000 OneLander Air 6481@/discussions @echinazea0503 said: Hi there, I purchased Onelander and have issues in 3 points. Please help out with:
1) Logo doesn't show completely - theres a leave missing on the upper left corner
2) how can I acess the Footer menue? I added a menue footer, but I'm not able to add it to the very end of the page. It shows "Datenschautzerklärung autamically", but not the page "Impressum". I'd like to have these two pages sitting next to each other
3) I cant find the contact form settings. where can I change the field names? It worked for some, but I'm not able to change "submit" to "Abschicken" and don't know where to set the senders e-mail.]]> https://www.support.apollo13.eu/discussion/6475/breadcrumbs-yoast-seo-position Mon, 07 Aug 2023 13:50:15 +0000 OneLander PhuongNguyen 6475@/discussions I wonder if you can assist me how to put the breadcrumbs with Yoast SEO on the position as per attached image. It's on the top left side of each post content. 
I have put code snippet to the theme file editor "single.php" but its default position is at the bottom of each post. 
https://asiatopdmc.com/event-venue-sourcing-in-vietnam/

Thanks and regards,
Phuong]]> https://www.support.apollo13.eu/discussion/6470/how-to-increase-wpforms-confirmation-message-font-size Sat, 15 Jul 2023 03:23:51 +0000 OneLander PhuongNguyen 6470@/discussions
I have tried follow this thread https://wpforms.com/docs/how-to-customize-the-style-of-individual-form-fields/#global-selectors to make to confiration message biger but still not found the way.

Could you please help to assist me with this CSS code?

Thanks a lots for your help as always.

Kind regards,
Phuong]]> https://www.support.apollo13.eu/discussion/6466/how-to-customize-change-urls-friendly-link-for-each-individual-page-on-onepage Tue, 04 Jul 2023 03:17:49 +0000 OneLander PhuongNguyen 6466@/discussions
I'm a newbie, could you please assist me how I can change the URLs friendly link for each page on Onepage? ( I used to do it on individual WP page in other theme, but on OneLander, I get stuck on it-:))

I also can't find the links of each page to add in to the menu-:) as by default all the menu items now linked to your site but not our own pages.

Thanks a lots and kind regards,
Phuong]]> https://www.support.apollo13.eu/discussion/6461/how-to-create-one-page-menu-scroll Fri, 09 Jun 2023 14:18:49 +0000 OneLander pamarket 6461@/discussions
Apologies if this has already been asked, but I can't seem to find the answer.

I'm creating a simple one-page website and would like to recreate the one-page scroll from the menu, exactly what you use on the OneLander Dark Shield Demo: https://rifetheme.com/onelander/

For example, I have three sections on one page: about, brands, contact. How do I do this?

Thank you

]]> https://www.support.apollo13.eu/discussion/6421/menu-onelander3 Thu, 27 Oct 2022 01:47:33 +0000 OneLander Mael1701 6421@/discussions https://rifetheme.com/onelander-3/]]> https://www.support.apollo13.eu/discussion/6402/home-slider-and-menu Fri, 29 Jul 2022 12:25:47 +0000 OneLander emilio 6402@/discussions
Also I don't know how I must put the anchors on the page in elementor, in order to navigate with the main menu to all the sections.

I need help with that ASAP.
Thanks ]]> https://www.support.apollo13.eu/discussion/6410/menu-dropdown Fri, 26 Aug 2022 20:03:35 +0000 OneLander Diwie 6410@/discussions I can't make the menu items to have drop down menus. Here is a link to the issue. I cant add the video here.

https://drive.google.com/file/d/13pGMDdP8mnhL__QPp3K7UHSroFRzmQvz/view?usp=drivesdk

Please let me know if it is possible]]> https://www.support.apollo13.eu/discussion/6403/tiktok-social-icon Fri, 29 Jul 2022 14:01:01 +0000 OneLander entrepreneurn 6403@/discussions
In the social icons list in the customizer editor I see all kinds of social icons but no TikTok…how do I get the tiktok social icon there? It’s the biggest social platform on the web…

I was told on the comments page of themeforest to ask this question here. I bought the OneLander | Creative Landing Page WordPress Theme.]]> https://www.support.apollo13.eu/discussion/6397/lightbox-url Mon, 04 Jul 2022 15:46:52 +0000 OneLander TechChx 6397@/discussions https://www.mysite.com/#a13lightbox-work-10667 to https://www.mysite.com/#myjob1

Thanks]]> https://www.support.apollo13.eu/discussion/6390/wpml-change-theme-appareance Thu, 02 Jun 2022 12:35:30 +0000 OneLander TechChx 6390@/discussions thanks]]> https://www.support.apollo13.eu/discussion/6384/unable-to-edit-with-elementor Tue, 17 May 2022 03:43:54 +0000 OneLander craftcode 6384@/discussions #1 and tried to edit the main landing page when I get the following error.

This makes it so that I'm not able to edit the page at all. Please help]]> https://www.support.apollo13.eu/discussion/6361/problems-with-how-media-is-displayed Fri, 18 Feb 2022 18:35:14 +0000 OneLander Milomolly 6361@/discussions in slithers that cut them in half. They are also not displaying any image before they are played. how can i fix this please help.

https://wordalchemists.co.uk/work/social-media-copy/]]> https://www.support.apollo13.eu/discussion/5949/onelander-theme-logo-psd-needed Fri, 02 Aug 2019 07:55:00 +0000 OneLander g2cvgupta 5949@/discussions
Thanks]]> https://www.support.apollo13.eu/discussion/6324/how-do-i-make-works-media-slider-smaller-it-is-stretching-my-media-and-making-it-look-bad Sun, 19 Sep 2021 00:17:26 +0000 OneLander Milomolly 6324@/discussions
https://wordalchemists.co.uk/work/educational-leaflet-copy-copy/]]> https://www.support.apollo13.eu/discussion/6265/help-needed-urgently-onelander-front-page-not-loading-for-editing-with-elementor Thu, 25 Feb 2021 20:05:16 +0000 OneLander Milomolly 6265@/discussions
Suddenly I cannot edit the front page of my Onelander website - it gets stuck when I click edit with elementor: https://snipboard.io/2lTYnC.jpg

And it also suddenly looks weird - with white bars at the side of the page rather than the content being full width.: https://snipboard.io/swuPQR.jpg

Please can anyone help?

URL: http://wordalchemists.co.uk/wp-admin/post.php?post=10903&action=elementor]]> https://www.support.apollo13.eu/discussion/6244/elementor-stuck-on-loading-screen-and-theme-looks-different Wed, 06 Jan 2021 16:28:17 +0000 OneLander guywal 6244@/discussions
I've purchased this theme yesterday (05.01.2021) and setup a clean WP installation on a PHP7.3 Litespeed server. Installed the theme and imported the demo content. The webesite loads and looks more or less like the demo with slight changes and some bugs. For exampla, popup screen under "Our Work" loads an empty box with no content at all. In addition, there no option to load Elementor, at all. Once I try to "Edit with Elementor" it gets stuck on loading screen. Tries to follow the guide bellow:
https://pixify.net/blog/fix-elementor-stuck-on-loading-screen/

No luck. This website is urgent for my client and there's nothing I can do to help. The client claimes some editing was working for her but once she tried to save the page she got an error "Updating failed. The response is not a valid JSON response". I have to say I'm not sure where did the client tried editing as I was not even able to get Elementor to load.

Please advice ASAP.

Appriciated,

Guy.]]> https://www.support.apollo13.eu/discussion/6221/theme-options Tue, 27 Oct 2020 14:13:49 +0000 OneLander anziehend 6221@/discussions https://www.support.apollo13.eu/discussion/6172/issues-with-safari Tue, 30 Jun 2020 16:16:14 +0000 OneLander Elizabeth 6172@/discussions https://www.support.apollo13.eu/discussion/6193/merged-my-blog-posts-are-messed Sat, 08 Aug 2020 12:49:35 +0000 OneLander bahtiyar 6193@/discussions merged.]]> https://www.support.apollo13.eu/discussion/6192/restore-default-blog Fri, 07 Aug 2020 17:04:20 +0000 OneLander bahtiyar 6192@/discussions https://www.support.apollo13.eu/discussion/6187/request-for-refund-some-bug-but-i-didnt-buy-this-theme Mon, 27 Jul 2020 05:36:41 +0000 OneLander princessadiary 6187@/discussions
The theme I bought was https://themeforest.net/item/gwangi-dating-community-theme/21115855 some time back, but for some reason or some kind of bug, when I logged in I wasn't able to download the updated files and got the license for https://themeforest.net/item/onelander-creative-landing-page-wordpress-theme/20953926 instead.

I've contacted Envato but they said the only way was to get a refund and repurchase the right theme.

Hence, can I get a refund?

Thanks.]]> https://www.support.apollo13.eu/discussion/6184/main-manu-issue-in-blog-page Tue, 21 Jul 2020 06:12:21 +0000 OneLander tiammalo 6184@/discussions https://www.swingdanceshoes.it/suolablake/

I don't know how set the main menu in the blog page.
I had set the anchor point of the menu in the main page, and it works perfectly, but when you change the page, you can see the menu but is useless because there are not the anchor point in the page.
How I can set that if I click a voice in the menu you can return to see the main page?
For now the only way to go back in the main page is to click on the logo and is not good see the useless voices in the menu.
In wordpress I see only one dashboard to change the menu options, so I don't know if this is a wordpress issue or a theme issue.

Thank you very much for the help
Mattia]]> https://www.support.apollo13.eu/discussion/6168/change-the-size-or-ratio-of-images-in-blog-navigation Mon, 08 Jun 2020 21:10:19 +0000 OneLander dkr88 6168@/discussions