https://www.support.apollo13.eu/ Mon, 27 Jul 2026 17:12:33 +0000 en Superior — Apollo13Themes Support Forum en https://www.support.apollo13.eu/discussion/4823/mobile-view-footer-issue Fri, 07 Apr 2017 00:14:19 +0000 Superior Fabymosa 4823@/discussions 1) I have set in my footer only 3 section on my footer widget, but my web keep showing 1 more slot in the footer, so if I decide to use 4 sections now in my site will show 5 sections on the web, means there is always an empty space on the right side please see image attached, how I can fix this ?
2)my site is using only an image as the main banner and I set this on the properties of the page, but I'm having a problem with the mobile version because it doesn't adjust to the view. if is not possible with the property page option, using the same theme, how I can achieve the same look but responsive
Ill appreciate your help
Fabiola
pd. my site url: www.fabiolasingh.com]]> https://www.support.apollo13.eu/discussion/4693/site-broken-after-update Tue, 07 Feb 2017 12:33:28 +0000 Superior roquelage 4693@/discussions
I have copied the site to localhost to test the theme update and wordpress compatibility

After upgrade, some rows go out of place and all image backgrounds for rows appear to be cut or dont show any image

here are some examples attached

Do you know what could be happpening and how to solve it?

I want to keep upgrading theme and site but right now i dont even know where to look into

Best regards

Please, require anything extra you may need and i will provide it asap

https://www.dropbox.com/s/npmtjarzdh6vmdw/Captura de pantalla 2017-02-07 13.29.31.png?dl=0

https://www.dropbox.com/s/t0xqjtoq1wb7696/Captura de pantalla 2017-02-07 13.31.02.png?dl=0


Some javascript errors that appear in chrome console:
Uncaught TypeError: Cannot set property 'w' of undefined
at m (http://localhost:8888/lincupdatefebrero/wp-content/themes/superior/js/plugins.js:57:550)
at dispatch (http://localhost:8888/lincupdatefebrero/wp-includes/js/jquery/jquery.js:3:12444)
at r.handle (http://localhost:8888/lincupdatefebrero/wp-includes/js/jquery/jquery.js:3:9173)
at Object.trigger (http://localhost:8888/lincupdatefebrero/wp-includes/js/jquery/jquery.js:3:11573)
at Object.a.event.trigger (http://localhost:8888/lincupdatefebrero/wp-includes/js/jquery/jquery-migrate.min.js:2:8275)
at http://localhost:8888/lincupdatefebrero/wp-includes/js/jquery/jquery.js:3:18991
at Function.each (http://localhost:8888/lincupdatefebrero/wp-includes/js/jquery/jquery.js:2:2881)
at a.fn.init.each (http://localhost:8888/lincupdatefebrero/wp-includes/js/jquery/jquery.js:2:846)
at a.fn.init.trigger (http://localhost:8888/lincupdatefebrero/wp-includes/js/jquery/jquery.js:3:18967)
at a.fn.init.n.fn.(anonymous function) [as resize] (http://localhost:8888/lincupdatefebrero/wp-includes/js/jquery/jquery.js:4:16320)
m @ plugins.js:57
dispatch @ jquery.js:3
r.handle @ jquery.js:3
trigger @ jquery.js:3
a.event.trigger @ jquery-migrate.min.js:2
(anonymous) @ jquery.js:3
each @ jquery.js:2
each @ jquery.js:2
trigger @ jquery.js:3
n.fn.(anonymous function) @ jquery.js:4
(anonymous) @ script.js:48
dispatch @ jquery.js:3
r.handle @ jquery.js:3
trigger @ jquery.js:3
a.event.trigger @ jquery-migrate.min.js:2
(anonymous) @ jquery.js:3
each @ jquery.js:2
each @ jquery.js:2
trigger @ jquery.js:3
active @ (index):24
J @ webfont.js:29
ua @ webfont.js:35
R.ha @ webfont.js:34
P @ webfont.js:33
ra @ webfont.js:33
qa.start @ webfont.js:32
ta @ webfont.js:33
(anonymous) @ webfont.js:36]]> https://www.support.apollo13.eu/discussion/4297/wordpress-4-6-compatibility Tue, 20 Sep 2016 19:04:36 +0000 Superior Carlmartin 4297@/discussions
Is Superior theme compatible with WordPress 4.6?

Thanks]]> https://www.support.apollo13.eu/discussion/4237/top-bar-on-mobile-device Thu, 25 Aug 2016 14:09:01 +0000 Superior jellybely 4237@/discussions
I do have a problem on my page www.pmq.pl with responsivness (is that even correct word in english? ) of the top-bar on main page. I did add some images to it.
It is build inside a simple html table.
The problem is that on mobile devices the table cannot split the row (all three cells are in the same row) into three rows.

How can I avoid displaying it inline on mobile devices?]]> https://www.support.apollo13.eu/discussion/4213/hosting-in-china-issue Wed, 17 Aug 2016 18:04:02 +0000 Superior Kevin 4213@/discussions
It's look like a website with this theme create a big issue in hosting in China, making all server slow. Staff who checked sent this email :

"The problems seems to be showing up after Chinese work hours... are there any automated processes set to run during "off hours" in China?

Is the website pulling any information from overseas that needs to navigate the great firewall?"

Can you help me to clarify if the template pull info or not?

Thank you]]> https://www.support.apollo13.eu/discussion/4133/lost-facebook-preview-when-sharing-blog-post Tue, 12 Jul 2016 21:35:55 +0000 Superior AlexNavas 4133@/discussions http://alexnavas.com/build-online-business-want/ (or any other) within Facebook, I no longer see the featured image or headline and description I used to. I Deactivated all plugins and still had the same issue. Not sure what to do to resolve this issue. Please help.

I've attached a screenshot of another blog I run to show what it typically looks like (http://christianbusinessacademy.com/market-christian-business/)

Thanks.]]> https://www.support.apollo13.eu/discussion/4119/35px-margin-under-layerslider Mon, 27 Jun 2016 20:11:09 +0000 Superior MakeMeCards 4119@/discussions https://www.support.apollo13.eu/discussion/4079/decrease-shrink-footer-size Thu, 09 Jun 2016 09:26:37 +0000 Superior MICHTHEBOSSLADY 4079@/discussions
How do I decrease the footer size from top to bottom? i.e 50% smaller to what is currently?]]> https://www.support.apollo13.eu/discussion/4012/shop-section Tue, 10 May 2016 16:50:23 +0000 Superior MICHTHEBOSSLADY 4012@/discussions
We purchased and installed the superior theme. Does it come with the Shop/Woocommerce function or is this a separate purchase? Does it not come packed with the theme?

Thanking you in advance,

]]> https://www.support.apollo13.eu/discussion/4007/notice Mon, 09 May 2016 02:18:26 +0000 Superior molly 4007@/discussions http://www.kidsbag-made-in-china.com/ shows Notice: Undefined index: superior in /home/kidsbagmadeinchi/public_html/wp-content/themes/cifshanghai/advance/inc/theme-update-checker.php on line 191]]> https://www.support.apollo13.eu/discussion/4003/superior-theme-vulnerability Sat, 07 May 2016 07:23:52 +0000 Superior MICHTHEBOSSLADY 4003@/discussions
Awaiting your comments]]> https://www.support.apollo13.eu/discussion/3964/updating-to-ver-2-0-13-issue Fri, 22 Apr 2016 12:53:28 +0000 Superior jellybely 3964@/discussions
We have your superior theme installed on website http://www.pmq.pl .
For testing purposes we have copied this website to this address: http://www.mioduszewski.nazwa.pl/pmq_kopia2/
First we have updated theme to latest (2.0.13) version, then afterwards we did wordpress to 4.5 version.
And this testing site looks terrible. Looks like we lost some CSS records, some parts of website just dissapeared or stopped working properly. Can this be problem with the theme update or the fact, that this website is on different address then the licence is registered on?]]> https://www.support.apollo13.eu/discussion/3947/website-right-content Fri, 15 Apr 2016 07:44:18 +0000 Superior molly 3947@/discussions
I can not click on the right side of the home page of the site，http://www.kidsbag-made-in-china.com/]]> https://www.support.apollo13.eu/discussion/3929/footer-social Thu, 07 Apr 2016 09:25:18 +0000 Superior molly 3929@/discussions http://www.kidsbag-made-in-china.com/]]> https://www.support.apollo13.eu/discussion/3914/header-bar-image Wed, 30 Mar 2016 08:45:34 +0000 Superior molly 3914@/discussions http://www.kidsbag-made-in-china.com/category/design/ where to set the background image?]]> https://www.support.apollo13.eu/discussion/3905/top-bar Fri, 25 Mar 2016 07:55:42 +0000 Superior molly 3905@/discussions How to set the top as the demo,please see the attcah]]> https://www.support.apollo13.eu/discussion/3901/footer-question Tue, 22 Mar 2016 09:16:44 +0000 Superior molly 3901@/discussions
another question,How to set the footer like the demo,My website doesn't look like the demo
website:http://www.kidsbag-made-in-china.com/]]> https://www.support.apollo13.eu/discussion/3897/product Mon, 21 Mar 2016 05:09:15 +0000 Superior molly 3897@/discussions I install the theme and add product.But it doesn't show on the front.]]> https://www.support.apollo13.eu/discussion/3774/addthis-cookie Fri, 29 Jan 2016 17:51:00 +0000 Superior nf_michela 3774@/discussions in order to respect EU cookie law I noticed that my website (with superior theme) has __atuvc cookie that seems to be AddThis plugin. But I never installed it.
Is it about the theme?
Thank you and sorry if my question isn't about the theme.

Michela]]> https://www.support.apollo13.eu/discussion/3771/remove-apollo-13-label Fri, 29 Jan 2016 08:00:16 +0000 Superior nf_michela 3771@/discussions How could I remove it?
See in attachment, please.

Thank you,
Michela]]> https://www.support.apollo13.eu/discussion/3751/accordion-icon-doesnt-show Wed, 20 Jan 2016 19:45:27 +0000 Superior nf_michela 3751@/discussions I set up an accordion here but it doens't show fa-chevron-down icon: http://www.culinaria.it/quisimangia/
How can I fix it?

Thanks,
Michela]]> https://www.support.apollo13.eu/discussion/3715/remove-title-in-pages Fri, 08 Jan 2016 17:31:31 +0000 Superior Fabymosa 3715@/discussions Thanks
Fabiola]]> https://www.support.apollo13.eu/discussion/2692/issue-with-visual-composer-single-image-link Sat, 08 Nov 2014 12:07:37 +0000 Superior nf_michela 2692@/discussions the URL link in Single Image (Visual Composer) doesn't work.
Is it a bug?

michela ]]> https://www.support.apollo13.eu/discussion/3604/compare-tables-errors-after-latest-update Fri, 13 Nov 2015 04:50:05 +0000 Superior Fabymosa 3604@/discussions I recently update my site http://fabiolasingh.com/ along with all the pluggins, so far i was able to fix the Visual composer issues but the Go - Responsive Pricing & Compare Tables pluggin does not display correctly in my Pricing tables section under the Hosting tab http://fabiolasingh.com/web-hosting/
I removed the plugin, installed back, clone the table and rename it but still not showing the tables.
what else i should try?
Thanks
]]> https://www.support.apollo13.eu/discussion/3579/error-updating-visual-composer Tue, 03 Nov 2015 12:39:26 +0000 Superior Fabymosa 3579@/discussions
Plugin install failed.
Plugin not activated. A higher version of WPBakery Visual Composer is needed for this theme. Please update the plugin.

Note, the plugin is already active.

Ill appreciate your help
Fabiola]]> https://www.support.apollo13.eu/discussion/3512/alternative-to-recent-works-element-in-latest-theme-visual-composer-upgrade Fri, 16 Oct 2015 14:20:15 +0000 Superior rad76 3512@/discussions I'm in the process of upgrading the theme to latest version including the Visual Composer plugin.
I've noticed that the recent works element in VC has been removed in the latest theme update.
Could you possibly suggest an alternative to this as this worked very well for my site in the 1.9.3 version of the theme.
Thanks]]> https://www.support.apollo13.eu/discussion/3538/blog-feature-option-4 Sat, 24 Oct 2015 02:54:31 +0000 Superior Fabymosa 3538@/discussions i like to achieve this look attached in my blog view, but i can't find the way to do it. I also have attached my actual blog setup
Ill appreciate your help
Thanks
.


]]> https://www.support.apollo13.eu/discussion/3490/getresponse-with-superior-theme Fri, 09 Oct 2015 17:29:32 +0000 Superior Fabymosa 3490@/discussions again in my new landing page I'm looking a way to get a optin form, my auto responder is Getresponse but I'm having problems to insert the JS code in the correct section.
http://fabiolasingh.com/inicio1/
the horizontal form is suppose to be in the blue row ( right below the arrow) , but since in my previous ticket I ask how I can remove the white space between the image and the blue row, ( changing the padding to bottom, did fix and remove the space) but drop the form to the bottom of the page, If I change again to top the form then is located even on top of my menu, I doesn't matter where I insert the form it just go on top or to the extreme bottom.
Note: the form works but it just not keeping the position I assigned.
any thoughts?, I contact get response and since the form works perfect and save the lead in the db this looks like a theme problem.
Ill appreciate your help
thanks


]]> https://www.support.apollo13.eu/discussion/3523/dummy-data-shortcodes-our-team Mon, 19 Oct 2015 14:39:40 +0000 Superior oldtowncs 3523@/discussions
When I try to upload the Dummy Data following your instructions, I get this message (attached). Internal Server Error. Then when I tried to upload without uploading the documents and images, I got a ton of errors (attached).

When I try to import the Layerslider slides file, (LayerSlider_Export_2015-06-04_at_19.37.44.zip) I get the same Internal Server Error...

Also, the link you provide in your documentation for shortcodes doesn't take me to a working website. (http://superior.theme.apollo13.eu/shortcodes/accordions-tabs-faq/).

Finally, in the visual composer I see no option to add the code for the Meet our Team page you have on your preview site (http://themeforest.net/item/superior-responsive-multipurpose-wordpress-theme/full_screen_preview/6212921)

Please help!!
caroline]]> https://www.support.apollo13.eu/discussion/3476/latest-update-issues-v-2-0-7 Mon, 05 Oct 2015 15:53:36 +0000 Superior AlexNavas 3476@/discussions
I then try another page (www.alexnavas.com/strategy-session) and get this error:
Fatal error: Call to undefined function vc_map_get_attributes() in /home/amped423/public_html/alexnavas.com/wp-content/themes/AlexNavasTheme/vc_templates/vc_row.php on line 6 (I changed the theme name, but I'm using superior. I've been running it with a custom theme name since before we moved to version 2.0)

I manually go to the blog (http://www.alexnavas.com/blog/) though and it works fine.

I'm wondering if there is something missing with Visual Composer. I have a copy of my site at http://amplifiedresults.com/an/ which is a fresh install of Wordpress and Superior (just imported content), and the home page is fine, but I did notice there that when I add the Post Grid element, the top header image reduces in height and the menu goes away. I looked at other pages without that element and the menu was fine.]]>