https://www.support.apollo13.eu/ Mon, 27 Jul 2026 09:20:35 +0000 en Thirteen — Apollo13Themes Support Forum en https://www.support.apollo13.eu/discussion/5438/how-to-increase-the-width-of-container-in-a-page Tue, 05 Jun 2018 09:57:32 +0000 Thirteen audemedia 5438@/discussions
i'm stuck on this, so i need help.

Is it possible to increase the container width in a page? And how?

Please see the attached file to understand what i mean.

Thanks!]]> https://www.support.apollo13.eu/discussion/5127/full-width-main-image-on-page-burger-icon-opacity-sidebar-on-rtl Thu, 07 Dec 2017 21:46:18 +0000 Thirteen Emil 5127@/discussions I have 2 questions.
1. Any image that I set as main image to page isn't makes full width "header" image as in your demo ( https://prnt.sc/hkijrh )
On my site it's always looks like this - https://prnt.sc/hkim73 (uploaded image's width is 1800px)
No meter - the preferences I choose or various image dimensions - the image always looks like it's in "boxed" layout (fullwidth is chosen in preferences).
http://photoemil.com/טסט2/
(I found that "images slider" Post media preference makes the right fullwidth image, but only when there're more than 1 image in slider. I don't want slider - I want just single full width image header as on your Demo pages)

2. Burger icon's (menu icon on mobile) opacity isn't set to 100% and isn't changes on bright/dark background - so it's disappears and no one see it (with slider under it, for example - http://photoemil.com ) How can I change it's appearance to make it "stand out"?

3. Is there any way I can place the sidebar of blog on the right side for RTL version of the site?
RTL version - http://photoemil.com/בלוג/
I need the main menu on one side - and the sidebar on opposite side like on
LTR ver. (must be "mirrored" in RTL) - http://photoemil.com/ru/блог/

Thanks in advance for your help!]]> https://www.support.apollo13.eu/discussion/5116/add-a-link-in-menu-with-new-tab Fri, 24 Nov 2017 12:41:06 +0000 Thirteen Onypsis 5116@/discussions https://www.support.apollo13.eu/discussion/5024/view-problems Fri, 29 Sep 2017 18:12:51 +0000 Thirteen Slashty 5024@/discussions
I have a problem with The Thirteen theme.

When I watch the website (www.glasinloodhaarlem.nl) I made for a friend on a Smartphone or Ipad and I turn the device, the menu stays open when I click on something in the Menu. It will not close the menu after clicking.

I also can't put the content in the middle of the content page. It is not in the middel but it is down on the content page. So I have empty space on the top.

I hope you can help me.

Regards,
Mario]]> https://www.support.apollo13.eu/discussion/4977/visual-composer-install-fails Sun, 30 Jul 2017 15:15:24 +0000 Thirteen Grafyk 4977@/discussions i now installed your beautiful Template. After installing plugin, it show me that the plugin installation of js_composer.zip goes wrong.

Before that is not installed, i cant install the demo data.

Pls help..]]> https://www.support.apollo13.eu/discussion/4931/home-page-slider-images-are-smaller-after-clicking-off-to-the-about-page-template Tue, 20 Jun 2017 10:58:15 +0000 Thirteen gobgoc 4931@/discussions
Hi,

Having an issue with the slider on my home page when viewing on iPhone 7. Everything looks fine until I click on the about page template and then click back to the home page, the slider images look smaller. This is also happening on the demo - http://thirteen2.apollo13.kinsta.com

It only happens with the about page. If I click on any other page and go back to the home page, the slider is fine.

Look forward to your reply. ]]> https://www.support.apollo13.eu/discussion/4926/display-slide-caption-and-description-by-default-on-mobile Sat, 17 Jun 2017 05:04:51 +0000 Thirteen gobgoc 4926@/discussions
I have a slider displayed on my home page, is there a way to display the slide caption and description by default on mobile devices? Currently you have to tap on the + icon to display. ]]> https://www.support.apollo13.eu/discussion/4850/social-media-icons-in-gallery Tue, 25 Apr 2017 22:59:17 +0000 Thirteen tearofsoul 4850@/discussions
Is there something wrong with all the social media icons when you click into a photo?

* plugin "Facebook Open Graph, Google+ and Twitter Card Tags" is turn off
* same display on 3 different browsers
* newest version/plugins

Please see attachment]]> https://www.support.apollo13.eu/discussion/4807/plugin-update-missing-stylesheet Tue, 28 Mar 2017 23:37:53 +0000 Thirteen tearofsoul 4807@/discussions
I have 2 questions:

1, Whats up with WPBakery Visual Composer, trying to update this plugin from 5.0.1 to 5.1, but keep saying I need to active my license?!

2, Under Apperance - Themes, it says

"Broken Themes

The following themes are installed but incomplete.

Name Description Thirteen Stylesheet is missing."

What is this Stylesheet we are missing?!

Thanks]]> https://www.support.apollo13.eu/discussion/4809/hide-the-logo-of-reading-and-pause Wed, 29 Mar 2017 13:46:00 +0000 Thirteen Onypsis 4809@/discussions
]]> https://www.support.apollo13.eu/discussion/4804/a-page-with-pictures-in-horizontal Mon, 27 Mar 2017 12:23:42 +0000 Thirteen Onypsis 4804@/discussions https://lucaskozak.com/projets/nancy/

I will know if it's possible to kept the format page and to choose the display, horizontal or vertical ? Or if the page is necessary in vertical ?

Thanks.]]> https://www.support.apollo13.eu/discussion/4763/social-icons-for-mobile Sat, 04 Mar 2017 10:18:15 +0000 Thirteen Catheca 4763@/discussions Social Icons in the template are not displayed in mobile. Do you know how enable it?
Many Thanks]]> https://www.support.apollo13.eu/discussion/4773/album-bricks-no-longer-responsive Wed, 08 Mar 2017 23:54:25 +0000 Thirteen chiturbo 4773@/discussions Thank you for your help. I feel like I'm having a simple problem with my site -
The album bricks on my main album page ("work") are no longer responsive.

They used to stretch (and/or rearrange) to match the width of the browser. Now, they just stack to the left and do not respond outward (to fill the page).

If I scale the browser down to smaller than the bricks, they only scale by column, not all together (as uniform sizes).

This appears to have only happened after I tried adding margins (more than 0px) to the bricks. I returned the value to 0px, but the problem remains.

Here is my website: www.ojmiller.com
Attached is an image of the problem.

Do you have an idea what may be the problem?]]> https://www.support.apollo13.eu/discussion/4729/mobile-video-player Tue, 21 Feb 2017 07:48:50 +0000 Thirteen lemalaseo 4729@/discussions
There is an option to solve this problem ?]]> https://www.support.apollo13.eu/discussion/4756/modify-the-link-to-show-my-header-logo Wed, 01 Mar 2017 20:49:36 +0000 Thirteen Onypsis 4756@/discussions
Thanks !

Edit : I find the solution ! Thanks ! ]]> https://www.support.apollo13.eu/discussion/4728/gallery-slide-play-pause-button Tue, 21 Feb 2017 07:40:10 +0000 Thirteen lemalaseo 4728@/discussions
Can i hide it ?]]> https://www.support.apollo13.eu/discussion/4713/sub-item-opening-trigger-menu Thu, 16 Feb 2017 11:54:02 +0000 Thirteen lemalaseo 4713@/discussions
If i have sub items in the menu , i can open them when i click the ARROW button near the menu category name.

I need also option to click on category name and open the hidden sub-items.

How can i do it ?]]> https://www.support.apollo13.eu/discussion/4712/hidden-sidebar-only-desktop Thu, 16 Feb 2017 11:48:52 +0000 Thirteen lemalaseo 4712@/discussions https://www.support.apollo13.eu/discussion/4694/adding-a-footer Tue, 07 Feb 2017 13:21:29 +0000 Thirteen flecoq 4694@/discussions ]]> https://www.support.apollo13.eu/discussion/4690/changing-main-menu-hover-links-color Mon, 06 Feb 2017 13:05:13 +0000 Thirteen flecoq 4690@/discussions Great theme by the way.
I'm asking about how to change the hover color in main menu and submenu
I looked at the CSS file but didn't found it.
Thank a lot.]]> https://www.support.apollo13.eu/discussion/4686/error-var-a13-no-ajax-pages Fri, 03 Feb 2017 10:09:30 +0000 Thirteen Onypsis 4686@/discussions
"/* */
/* */
/* */
/* */
var a13_no_ajax_pages = []
_stq = window._stq || []; _stq.push([ 'view', {v:'ext',j:'1:4.5',blog:'114787437',post:'1184',tz:'1',srv:'lucaskozak.com'} ]); _stq.push([ 'clickTrackerInit', '114787437', '1184' ]);"

on this page : http://lucaskozak.com/en/home/

And when polylang is off, a problem of display is showed.

It's just a problem with Wordpress 4.7.2 or not ? Thanks. ]]> https://www.support.apollo13.eu/discussion/4655/uploaded-video-issues Sun, 22 Jan 2017 13:21:09 +0000 Thirteen lemalaseo 4655@/discussions
I have some problems about "uploaded videos"
1- i cant add image for video thumb.
2- When i click to watch video (not youtube videos) its opening a lightbox and the video is too small and you can see the loader. I can maximize video and watch it but i cant click next for another video and close lightbox.


Thank you.

http://nicole.s96.upress.link/album/videos/]]> https://www.support.apollo13.eu/discussion/4675/uploading-and-setting-up-new-webfont Mon, 30 Jan 2017 14:39:26 +0000 Thirteen lemalaseo 4675@/discussions
Now i want to install this webfont to theme and maybe it will be worked in any platform .

I have uploaded whole directory via ftp to the site. the font folder included .woff and .tff files and also a stylesheet.css.

There is a way to "install" this font and select the font in Customize/Typhography ?


Thank you]]> https://www.support.apollo13.eu/discussion/4647/bricks-grid-for-albums-not-working Thu, 19 Jan 2017 14:46:14 +0000 Thirteen lemalaseo 4647@/discussions
Slide display working well.. how can solve this problem?]]> https://www.support.apollo13.eu/discussion/4644/page-responsive-problems Thu, 19 Jan 2017 10:26:44 +0000 Thirteen lemalaseo 4644@/discussions
And also i have some issues about demo pages goes right under the menu (RTL theme) and BRICKS grid for albums not working!

thank you for help!]]> https://www.support.apollo13.eu/discussion/4613/woocommerce-error Mon, 09 Jan 2017 19:03:25 +0000 Thirteen paulgriffith 4613@/discussions
"Warning: Invalid argument supplied foreach() in ....wp-content/themes/thirteen/advance/utilities/woocommerce.php on line 382"

Any idea what it is or how I can correct it?

Thanks!]]> https://www.support.apollo13.eu/discussion/4609/image-compression Sun, 08 Jan 2017 05:56:42 +0000 Thirteen gobgoc 4609@/discussions I'm not happy with the image compression of the thumb/brick images on the site. Is there anyway the image quality can be improved? ]]> https://www.support.apollo13.eu/discussion/4603/empty-page-after-install Fri, 06 Jan 2017 11:16:14 +0000 Thirteen gobgoc 4603@/discussions
I’ve uploaded a logo, created a main menu and added a front page by going through the process outlined in the documentation but not seeing anything.

I’m also getting the below errors in the browser console. Not sure if it’s somehow related. Can you please assist?

jquery-migrate.min.js?ver=1.4.1:2 JQMIGRATE: Migrate is installed, version 1.4.1 script.js:13 Uncaught TypeError: Modernizr.addTest is not a function at script.js:13 at script.js:2573]]> https://www.support.apollo13.eu/discussion/4512/few-issue Thu, 01 Dec 2016 15:40:56 +0000 Thirteen rakeshb 4512@/discussions
1. Website is loading very slowly. When clicked on any tab, the screen first becomes completely white and then the page is loaded slowly. Pls resolve.

2. The image when full screen, we wish to disable downloading tab. We do not want the image to be downloaded by users.
http://prnt.sc/de3bxa

3. How to enable the contact form?
]]> https://www.support.apollo13.eu/discussion/4508/plugins-installation-errors Wed, 30 Nov 2016 23:14:50 +0000 Thirteen tearofsoul 4508@/discussions
I need help for this plugin installation errors:

Install Required Plugins
The installation and activation process is starting. This process may take a while on some hosts, so please be patient.

Installing and Activating Plugin Apollo13 Thirteen Post Types (1/3)
Downloading install package from https://x.x.x.x/wp-content/themes/thirteen/advance/plugins/a13_thirteen_cpt.zip…
An error occurred while installing Apollo13 Thirteen Post Types: Download failed. cURL error 60: Peer certificate cannot be authenticated with known CA certificates.
Installing and Activating Plugin Envato WordPress Toolkit (2/3)
Downloading install package from https://x.x.x.x/wp-content/themes/thirteen/advance/plugins/envato-wordpress-toolkit.zip…
An error occurred while installing Envato WordPress Toolkit: Download failed. cURL error 60: Peer certificate cannot be authenticated with known CA certificates.
Installing and Activating Plugin WPBakery Visual Composer (3/3)
Downloading install package from https://x.x.x.x/wp-content/themes/thirteen/advance/plugins/js_composer.zip…
An error occurred while installing WPBakery Visual Composer: Download failed. cURL error 60: Peer certificate cannot be authenticated with known CA certificates.
All installations and activations have been completed.

TGMPA v2.6.1
Return to Required Plugins Installer



I am using Vultr VPS (4.6.1 wordpress pre-build),

Many thanks!]]>